# Knowledge Base

Technical and educational articles to deepen your [knowledge.](http://connaissances.mm)

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Accès & Onboarding

###  What information do we need to start your web project?

Before starting a web project, Mermio needs a certain amount of information to frame the project, avoid unnecessary back-and-forth, and deliver a result aligned with your expectations. This guide summarizes everything we need from the start.

5 min 245 vues

](https://www.mermio.ch/en/base-de-connaissances/what-information-do-we-need-to-start-your-web-project) [

Accès & Onboarding

###  How to clear my browser cache?

After an update to your site, your browser may continue to display the old version. Here’s why, and how to clear the cache depending on your browser.

4 min 107 vues

](https://www.mermio.ch/en/base-de-connaissances/how-to-clear-my-browser-cache) [

Accès & Onboarding

###  Why do we need FTP/SSH access to your server?

To intervene on your server, we need FTP/SFTP or SSH access. Here’s what it means, why it’s necessary, and how to configure it securely.

4 min 98 vues

](https://www.mermio.ch/en/base-de-connaissances/why-do-we-need-ftpssh-access-to-your-server) [

SEO & Référencement

###  Why do we need access to your Google Search Console?

When you are asked for access to your Google Search Console, it is not a formality. Here is exactly what it is for and what can be done with — or without.

5 min 125 vues

](https://www.mermio.ch/en/base-de-connaissances/why-do-we-need-access-to-your-google-search-console)